SGC Job Analysis Questionnaire - R2G06 - Incident Response
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For the role of Incident Response in the Smartgrid Cybersecurity environment, please indicate how frequently each task below would be performed by a person at the listed level of expertise, and how important is it that this task be completed by a person with the listed level of expertise.
*
Assign response team members to touch systems within the containment boundary and collect data for analysis (Task ID: R2-9670)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Communicate the boundary around impacted systems being contained (Task ID: R2-9668)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Coordinate help desk to identify user complaints that may be related to the investigated event (Task ID: R2-9187)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Coordinate with outside parties to determine if containment efforts are successful (for example, call FBI confirm the C&C channel has been closed) (Task ID: R2-9680)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Coordinate with system owners when contained systems and determine impact of proposed actions (Task ID: R2-9673)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Decide if the incident needs to be re-rated and revaluate the response plan based on containment efforts (Task ID: R2-9675)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Define the boundary around suspect systems to minimize the spread and impact of an identified security incident (Task ID: R2-9667)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Document all actions taken to contain systems (Task ID: R2-9674)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Document all external communications (Task ID: R2-9683)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Ensure contained systems are being monitor or cannot communicate to systems outside of the boundary to minimize spread of the incident (Task ID: R2-9669)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Establish boundaries or shut down infected systems (Task ID: R2-9671)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Identify appropriate parties to participate in the response to include legal, communications, and others (Task ID: R2-9679)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Maintain asset management information during containment process (Task ID: R2-9682)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Monitor performance of incident response staff (Task ID: R2-9681)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)