SGC Job Analysis Questionnaire - R1G12 - Security Operations
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For the role of Security Operations in the Smartgrid Cybersecurity environment, please indicate how frequently each task below would be performed by a person at the listed level of expertise, and how important is it that this task be completed by a person with the listed level of expertise.
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Understand environment (culture, personnel) to create a better relationship for transmitting delicate and sometimes poorly understood information. (Task ID: R1-9318)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Escalate breaches of contract by vendor to management and legal team (Task ID: R1-9814)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Develop role based access control matrix (Task ID: R1-9786)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Ensure accurate information is collected and included in reports (Task ID: R1-9784)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Maintain knowledge of reporting requirements associated with systems. (Task ID: R1-9783)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Identify repeat incidents either involving the same person(s), systems, or adversaries. (Task ID: R1-9200)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Maintain incident data repository and analyze data and metrics regarding types of incidents, frequency, systems impacted (Task ID: R1-9604)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Review incidents over time to determine lessons learned or how to better align security tools (Task ID: R1-9605)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Develop a standardized process to ensure appropriate steps are taken during and/or after an event occurs. (Task ID: R1-9857)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Monitor systems that had been impacted and entire sub-network for activity associated with the attack (Task ID: R1-9711)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Report closing of the incident and all incident response processes were followed (Task ID: R1-9712)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Review incident response actions to ensure actions were taken properly (Task ID: R1-9710)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Review incident response process and validate each action item is being handled appropriately. (Task ID: R1-9855)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)
*
Monitor for unauthorized access to tools and data. (Task ID: R1-9791)
Frequency
Importance
Never
Rarely
Sometimes
Often
Always
Unimportant
Low
Moderately
Very
Extremely
Novice (Apprentice)
Intermediate (Journeyman)
Expert
(Master)